Headquartered in Albuquerque, Argyle Welding Supply is a family-owned wholesale distributor of industrial, medical and specialty gases, welding equipment and supplies, with branches in Las Cruces (New Mexico) and El Paso (Texas).
Despite its success in the market, the company had still been faced with challenges; a lack of reliable data to provide accurate billing, resolve customer disputes and account for cylinders had a negative financial impact.
Westbury, NY-based General Welding Supply is a wholesale distributor of industrial, medical, specialty, and cryogenic gases as well as a full line of welding supplies. Family owned and operated since 1923, employees share a commitment to providing customers throughout the Long Island-Greater New York Metro area with quality goods and services at the best value. They also recognize a vested interest in the wellbeing and safety of their local communities.
Prior to implementing an asset tracking software solution, the company experienced issues familiar to packaged gas distributors such as lost cylinders, rental disputes, billing mistakes, and manual errors. In addition to being a challenge to their operation, these issues also were a potential threat to customer relationships.
Many years ago, I traveled endlessly with my son’s youth soccer team from one tournament to another. It was a 90-degree hot and sweltering summer afternoon. The players (and fans) were exhausted from earlier games in the tournament and visibly anxious because to win this game would put an end to everyone’s frustration and doubts about whether this team was really good enough to play at this level. Today’s game was worth all the effort because for the first time we might just win and take home the trophy, a trophy the boys had watched carried away by others so many times before. I witnessed something at the end of that particularly long season of frustrating losses that changed me forever. Continue reading →