Headquartered in Albuquerque, Argyle Welding Supply is a family-owned wholesale distributor of industrial, medical and specialty gases, welding equipment and supplies, with branches in Las Cruces (New Mexico) and El Paso (Texas).
Despite its success in the market, the company had still been faced with challenges; a lack of reliable data to provide accurate billing, resolve customer disputes and account for cylinders had a negative financial impact.
TrackAbout is proud to release version 1.0 of SpecEasy, our open-source unit testing framework for the .NET platform. SpecEasy features a simple, fluent language for writing unit tests in the style of behavior-driven development. Though it’s lightweight and has few dependencies, it includes powerful features such as nested contexts, expressive test results, and auto-mocking. Continue reading →
Partnership Offers Affordable Telemetry System to Industrial Gas Distributors
TrackAbout, a worldwide technology leader in asset tracking and management for the packaged gas industry, announced it formed a referral partnership with Vendor Managed Gas (VMG) to provide TrackAbout customers with remote access to cylinder levels, level alerts, temperature, and usage charts for high pressure and liquid cylinders. Continue reading →
Asset Tracking Software Integrates with Epicor, Sage, Infor and TECSYS Systems
TrackAbout, a technology leader in asset tracking and management for the packaged gas industry, announced that three North American distributors recently selected TrackAbout to integrate cylinder tracking data with their respective business management software solutions. Continue reading →
Most asset tracking systems are closed in nature. Regardless of the method used, information collected is generally confined within the four walls of the company managing the system. Distributors and end users each have their own way of keeping track of the assets that cycle through their facilities. Data is not usually shared unless trying to resolve balance disputes. As a result, there is no real collaboration between supply chain partners.
At TrackAbout, we’re inventing a future where collaborative tracking data is liberated. Our asset tracking software easily shares common information throughout the supply chain while keeping proprietary data secure. Partners enjoy a new level of efficiencies and cost savings while forging stronger relationships built on trust and customer loyalty. Continue reading →
This could be a defining moment for your company. Sooner or later a customer or prospect is going to require you to have asset tracking capabilities in order to do business with them. It’s likely they’ve experienced disputes over asset balances and incorrect invoices. Or perhaps they need a better way to comply with regulatory requirements. They’ve heard that asset tracking software improves accuracy and they see it as a way to manage these issues. How you react could be the difference between mediocrity and excellence. Continue reading →
Westbury, NY-based General Welding Supply is a wholesale distributor of industrial, medical, specialty, and cryogenic gases as well as a full line of welding supplies. Family owned and operated since 1923, employees share a commitment to providing customers throughout the Long Island-Greater New York Metro area with quality goods and services at the best value. They also recognize a vested interest in the wellbeing and safety of their local communities.
Prior to implementing an asset tracking software solution, the company experienced issues familiar to packaged gas distributors such as lost cylinders, rental disputes, billing mistakes, and manual errors. In addition to being a challenge to their operation, these issues also were a potential threat to customer relationships.
When I say beer keg tracking software, you probably think I’m talking about eliminating lost kegs by using barcodes or RFID tags and a scanning device. You’d be right. But there are so many other ways tracking software can benefit brewers and wholesalers. I think the most interesting is eliminating expired kegs. Continue reading →
According to the Association of Energy Service Companies (AESC), oilfield thefts amount to an estimated $1 billion USD annually. Stolen equipment ranges in value from $100 to $10,000 USD or more per item and includes laptops with proprietary information, control panels, pipes, valves, heavy equipment and anything else that isn’t bolted down, as well as some things that are.
Clearly, there’s a problem. What’s interesting is that many of the well service companies we’ve contacted deny ever having anything go missing, whether stolen or unknowingly misplaced. I suppose it’s not surprising really. We’ve seen this scenario before. Continue reading →
Good customer service is vital to the success of any business. You can offer promotions and reduce prices to bring in new customers, but if you want to keep them you’d better give them a reason to stay. Otherwise, they’ll always be looking for the next bargain.
The essence of good customer service is forming relationships with customers. Good asset tracking software helps you do this by offering your customers several benefits that make doing business with you a no-brainer.