Good customer service is vital to the success of any business. You can offer promotions and reduce prices to bring in new customers, but if you want to keep them you’d better give them a reason to stay. Otherwise, they’ll always be looking for the next bargain.
The essence of good customer service is forming relationships with customers. Good asset tracking software helps you do this by offering your customers several benefits that make doing business with you a no-brainer.
A point in time, event or experience when one has a sudden insight or realization: My aha moment was when I realized asset tracking software increased my rental billings by 5%.
You’ve decided it’s time to invest in a tracking software solution to help manage your portable assets. Whether your company is smaller and seeking to replace a manual, paper-based system or larger and finding your existing software no longer supports your business, you have similar concerns in selecting your new solution.
Making the right choice doesn’t have to be hard. The questions below will help you identify and evaluate the critical features that will provide the best return on investment now and in the future. Continue reading →
If you’re tracking portable assets with a manual or paper-based system, chances are you’ve thought about switching to an asset tracking software solution. You’re aware of some of the benefits, like increased accuracy and efficiency, but you’re not sure that’s enough for you to take the leap.
Many forward-thinking companies are finding ways to change the game within their industries by using asset tracking software to achieve operational advantages. They’re gaining added value by fully exploiting the data collection capabilities of mobile handheld devices and doing something meaningful with the wealth of data gathered routinely from on-going system activity.
Below are some perceptions you might have about asset tracking software. Read on to learn which ones are true (but don’t tell the entire story) and which ones are false. Continue reading →
With reimbursements falling, sometimes steeply, home medical equipment (HME) companies are urgently turning their attention to cutting costs. Unlike less palatable choices, such as layoffs or buying lower-quality equipment, implementing the right technology can not only increase HME operating efficiencies, but also substantially improve performance and position companies for growth in an era of accountable care.
Asset tracking software provides this type of opportunity. With equipment as one of their biggest expenses, HME companies must ensure their assets are working as hard as possible and thus delivering an optimal return on investment.
By implementing dedicated asset tracking software, HME companies can establish an easy-to-use, highly efficient, and effective process for managing and maintaining equipment that maximizes the use and the useful life of their critical assets. Electronically tracking, sorting, and aggregating equipment data and producing reports enables HME companies to become more valuable partners to accountable care organizations (ACOs) that rely on electronic systems to knit together providers across the continuum of care.
In today’s economic climate, it’s not enough to know where your assets are. You must also use them as efficiently as possible. Competition is fierce. Profit margins are shrinking. You need every advantage to protect the well-being of your company. Your existing business software does a good job of managing your overall organization, but how well does it manage your assets?
A modern asset management solution can give you better control over your assets and greater visibility into your operations. Experience shows that through improved management, companies purchase fewer new assets, recover lost rent, fix billing mistakes, reduce theft, avoid customer disputes, deploy assets more effectively, improve safety, win new business and retain existing customers.
Simply implementing a tracking system doesn’t guarantee success. Following these best practices can help maximize the value of your new asset management solution. Continue reading →